Artificial Intelligence
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Artificial Intelligence is transforming contact centers
Photo: Ralf Roletschek/Wikimedia Commons Over the years, I have watched artificial intelligence swiftly move from a thing of the future to a practical element in the improvement of contact center operations. With the contact center remaining...December 7, 2017 1042 0 -
Is the future already here?
The enigma of artificial intelligence was on display at a UN Conference as experts looked at diametrically opposeing prospects that the use of new technology holds for the coming generations. Although the AI has great potential...October 11, 2017 1788 0 -
Concerns outweigh expectations as Americans prepare for AI-shaped world
KUKA robot for flat glass handling Credit: KUKA Roboter GmbH, Bachmann/Wikimedia Commons As advances in artificial intelligence and robotics throw up a range of prospective socio-economic changes in the years ahead, Americans express concerns over implications...October 8, 2017 1536 0 -
Artificial Intelligence likely to contribute $ 15.7 trillion to world economy by 2030
As economists and IT leaders wonder about promise and perils of robots and ever new automated machines on jobs and governance, a new report this week said Artificial Intelligence could contribute a massive $ 15.7 trillion...July 1, 2017 2120 0 -
Gaming and artificial intelligence are allies in search for inclusive progress
The Global Festival of Ideas for Sustainable Development in Bonn, Germany. Photo: photothek/Ina Fassbender, Courtesy United Nations What is the name of the game? Playable Policy Conference. But what is the end goal? Development. The first...March 4, 2017 2191 0 -
Artificial Intelligence – Tech giants, opportunities and challenges
Featured image above by Polimerek in MIT Museum during Wikimania 2006 via Wikimedia Commons Where is artificial intelligence? All around. Both offline and online. In what form? From commuting to computing, artificial intelligence (AI) has almost...November 5, 2016 875 0
